Useful Contacts
Key organisations and services that can help you as a tenant.
Emergency Contacts
Police, Fire, Ambulance
For life-threatening emergencies
National Gas Emergency Service
If you smell gas or suspect a leak — available 24/7
Health advice and guidance
When it's not a 999 emergency
Housing Advice & Support
Free housing advice helpline
For: Housing rights, homelessness, eviction advice
Search: "[Your area] council housing team"
For: Environmental health, licensing, housing enforcement
Legal & Dispute Resolution
Property Chamber — for challenging rent increases and property condition disputes
MyDeposits: 0333 321 9401
mydeposits.co.uk
DPS: 0330 303 0030
depositprotection.com
TDS: 0300 037 1000
tenancydepositscheme.com
Check if you qualify for free legal help with housing issues
Utilities & Services
Complaints about energy suppliers or bills
Contact your water company for supply or billing issues
Complaints: ccwater.org.uk
Contact your local council for council tax queries, discounts, or exemptions
Information correct as of March 2026. Contact details may change — always verify before calling.
